These terms and conditions stipulate the mechanism of dealing between the store and its valued customers.
Accordingly, these Terms of Use and all additional policies - if applicable - signify your agreement to all terms and conditions set forth
These terms of use and all policies and legal documents are subject to amendment, deletion, and addition by the store at any time, and if you continue to use the store, browsing, and purchasing after the amendment process, this means your full agreement to the modified terms and conditions.
Registration conditions:
As a buyer, you have the right to register on the store and benefit from the products available on the store.
-Registration method:
Login to the website.
Go to the login icon.
Choose the appropriate method of verification, either via mobile phone or email.
-Registration via mobile phone:
You choose your country.
You add your mobile number in the field designated for mobile number.
A text message/automated call/email message is sent.
Add the verification code in the designated place.
-Registration via email:
Add your email in the designated box.
You will receive a message via your email.
Copy the verification code sent to your email
Add the verification code in the designated box within 30 seconds.
Write your first and last name - do not add a nickname or pseudonym - in the designated box.
Add your mobile number and choose your country.
Order mechanism:
Delivery and pickup
After completing the registration process, you will go to the products, specify the quantity, and then add them to the shopping cart
After that, you go to the shopping cart to complete the ordering process.
Click to complete the request.
the address :
Please choose and add the address, indicating all the correct data, because the address cannot be modified after completing the purchase process. In the event that the address is modified, the customer contacts the shipping company to modify it. Accordingly, the store is not responsible for incorrect address data and does not bear the value of the return, which will be deducted from the customer’s invoice.
Shipping company:
The customer chooses the appropriate shipping company from the companies available in the store, and the shipping company cannot be changed by the customer after completing the purchase process.
Payment policies:
Choose the payment method from among the methods available in the store.
Payment via mada/credit card.
You add the card information to complete the payment.
Payment via bank transfer
You add the name of the bank and attach a copy of the bank transfer, including proof of the store account and the invoice value.
Work policy and execution of orders:
Confirmation:
The order is confirmed after reviewing it to ensure the accuracy of the data, and the customer is notified of this in writing by e-mail or by short message on the mobile phone. If the order is not confirmed for any reason, the customer is notified of that in writing by e-mail or by short message on the mobile phone or by A phone call from the store's technical support and the value of the products will not be deducted from your account.
Order execution:
At this stage, the order is executed by the operating team and takes 2-5 working days after the order is confirmed.
Cancelling order:
The customer has the right to cancel the order unless it is confirmed by the store or enters the implementation phase for any reason. This is done by contacting the store’s technical support.
The store has the right to cancel the order for any reason, provided that the customer is notified in writing by e-mail or by short message on the mobile phone.
Order shipping:
After executing the order, it will be shipped with our partners based on the address specified by the customer. The store has no role in determining it, and specifying and adding the address is entirely the responsibility of the customer.
- The store has the right to change the shipping company chosen by the customer as it deems appropriate
- The shipping value will be as shown in the order invoice
The delivery time of the order will be explained to the customer when he chooses the shipping company
- The order will be delivered on or before the specified period
*Shipping companies have informed us that the order may be delayed for a period exceeding 15 days*
- In case the specified period exceeds the customer has the right to cancel the order and recover the money.
